We received a complaint about bad customer service at Bon Marche Avondale; Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem. Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 10am in the morning. Managed to pick out…
When you call Dial-A-Delivery, they usually ask you if you require any change. I have been such a regular customer over the years that I don’t even wait for the question – when they tell me how much it costs (including that ridiculously high $5 delivery charge) I tell them how much change I’ll need….
I have been whining about small change in supermarkets for months now, even going so far as creating a page on Facebook about it.
A close friend who is a retailer took great offence, and claimed he did all he could to help his customers out, including spending an inordinate amount of time in the banks chasing small change.