Bad Service at Bon Marche Avondale

We received a complaint about bad customer service at Bon Marche Avondale; Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem. Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 10am in the morning. Managed to pick out…

Pricing Discrepancies at Pick n Pay Avondale

There appear to be vast differences in prices between Pick n Pay branches. To Whom It May Concern, I purchased an Addis Bin at PnP Westgate a week ago. It cost me around $22-00 but not more than $25-00. Later on in the week I visited the Avondale branch. I saw the same bin going for…

Pick n Pay Arundel May Overcharge You

Updated below We received this anonymous tip from a highly disgruntled Pick n Pay customer at Arundel Village. So, my wife is always on my case about me not checking shopping receipts to make sure everything is kosher. I never do, even after having witnessed her correct a wrong barcode and price here and there….

OK Greencroft smells like a sewer?

We just got a very disturbing letter about OK Greencroft. This is, of course, hot on the heels of the pie saga. According to The Daily News, a Harare woman is demanding over $10 000 from one of the country’s leading supermarket chains, claiming a $1 pie she bought in October 2011 from the shop was…

OK sued over contaminated pie

According to The Daily News, a Harare woman is demanding over $10 000 from one of the country’s leading supermarket chains, claiming a $1 pie she bought in October 2011 from the shop was contaminated. Silindeni Gangarabwe filed a High Court application against OK Zimbabwe Limited, seeking damages she suffered as a result of the firm’s…

The price of luxury

Häagen-Dazs is an American ice-cream brand. As far as I know, it’s not easy to get in Zimbabwe. Spar Athienitis has it, though. At pretty high prices, compared to our own local brands. Personally, if Kefalos Vanilla Bean costs $4, why buy something else for $18? But that’s just me.

I&J Meal Box costs more than actual meal

I was at Athienitis Spar the other day, and as soon as I saw a display of I&J Meal Boxes, I went for it.

Their curry range is amazing, and I especially love the tikka masala. You would think it’s fresh from an Indian restaurant, not out of the box. – from online order to doorstep delivery (updated)

Update  – I can no longer recommend Zimazon. Management has changed over time, and I have had recent issues with products being available on the site but no longer on where they seem to get their products. I’ve also just had major issues securing a refund, and was basically told that, as a customer,…

Where’s the change?

I have been whining about small change in supermarkets for months now, even going so far as creating a page on Facebook about it.

A close friend who is a retailer took great offence, and claimed he did all he could to help his customers out, including spending an inordinate amount of time in the banks chasing small change.