CABS Internet Banking Stops Working

Back in 2013, I railed against the introduction of an OTP security token by CABS. The sheer annoyance of having to now carry around a little plastic security token, to generate a password each time I wanted to use my Internet Banking, had me in a tizzy. The biggest effect, on me at least, is…

Barclays ATMs May Steal Your Money

We received this extremely disturbing email from Chipo this morning. After visiting a Barclays ATM and attempting to withdraw some cash, the machine gave an error message and no cash. Asked the bank manager what happened; he says according to ATM the money was dished out. However upon viewing the CCTV footage, the part that…

CABS Internet Banking Goes Mad

Change is hard. For someone set in their ways (like me) any little change in the way I do things makes me go nuts. That is why the new banking system that CABS has introduced is annoying in the extreme. Firstly, they’ve changed my account number. My account number which I knew by head, have…

StanChart ATMs dispense torn notes (updated)

A cash withdrawal was done at the Standard Chartered ATM, down on Nelson Mandela Avenue and Second Street (or whatever it’s called now). Apparently this isn’t the first time it has happened. Some notes are chewed in the corners, almost like acid has been at them.¬†Others are torn and sellotaped back together. Now, if you…

CABS hike RTGS fees

I just tried to do an inter-bank transfer via RTGS, from my CABS online banking. Luckily, I always read the print, because they’re not charging $11.00 for one transfer. That’s right. Eleven united states dollars. In Zimbabwe. To put this in perspective, on the 24th of May it cost me $5.00. On the 27th of…

BancABC: stale thinking, dull banking

Ed Masau had a terrible experience at the hands of BancABC. In his own words: I got the shock of my life on Sunday 24 March 2013 when l had ordered some grocery for breakfast just before going to church. I was in a supermarket and l intended to use my BancABC card to buy…

High bank charges exposed

According to NewsDay, “Following public outcry over high service charges, the Reserve Bank of Zimbabwe (RBZ) and banking institutions signed a memorandum of understanding (MOU), which provides guidelines for the determination of interest rate margins and bank charges.” From the article: Banks are now required to pay an interest of 4% for time deposits of…

CABS bank charges are mysterious

I understand that CABS had their new website hacked, so maybe they do have an excuse for having outdated bank charges on their current site. What I don’t understand is the new ATM withdrawal charges. Are they making us pay for their fancy, new-fangled talking ATMs? Anyway, an ATM withdrawal used to be $1.00 and…

TN May Charge You for a Bed & Deliver a Hot-Air Mattress

Updated below So Tawanda went down to TN to buy a bed, which I didn’t know you could do, but bear with me. He got there, paid for the bed, didn’t get a bed, was told his bed hadn’t actually been made yet, made a bit of noise and eventually was promised his money back,…

FBC Bank might just give you the runaround

I am banking with FBC Samora Machel Branch since January..I have heard people complaining of their service and i did not believe it could be true…on May 30, 2011 I went to the bank applying for E-banking and SMS Banking, I was told ot fill in a form which i did and submitted it to the customer service counter…i was told that for e-banking it would take 48hours and for sms banking it would take 24hrs…today is the 13th of July and still no confirmation has been received.